2025 Traditional Ecommerce Growth Slows Globally: AI Becomes the Core Breakthrough
Global Traditional Ecommerce Growth Slows to Single Digit in 2025
Global traditional ecommerce GMV growth slowed to single digit in 2025, with saturated markets in developed regions and fading user increment dividends. According to industry reports, the global traditional ecommerce GMV growth rate dropped from 12% in 2023 to 8% in 2025, with the US and European markets growing at only 5% and 4% respectively.
AI technology has become the core breakthrough for brands to break through the growth bottleneck. The overall penetration rate of AI ecommerce tools exceeded 30% in 2025, with the penetration rate of intelligent customer service reaching 65%, which can effectively reduce brand customer service costs by more than 40%; the optimization of intelligent recommendation algorithms has increased the product click conversion rate by 15%-20%; AIGC content generation tools have helped brands increase the production efficiency of marketing content by more than 5 times.
Live-Streaming Ecommerce Continues to Grow, Southeast Asia Becomes a New Growth Pole
Live-streaming ecommerce continues to maintain a high growth rate globally, with Southeast Asia becoming a new growth pole. In 2025, the GMV of live-streaming ecommerce in Southeast Asia is expected to grow by 35% year-on-year, with TikTok Shop, Shopee Live, and Lazada Live being the main platforms. The penetration rate of live-streaming ecommerce in Southeast Asia has reached 45%, higher than the global average of 38%.
For FMCG brands, the Southeast Asian market provides huge growth opportunities. The young population structure, high internet penetration rate, and strong demand for cost-effective goods make Southeast Asia a key market for global FMCG brands to expand overseas. Brands can enter the Southeast Asian market by cooperating with local influencers and building local supply chains to reduce costs and improve service quality.
AI Full-Link Penetration Reshapes Traditional Ecommerce Operation
AI technology is penetrating the whole link of traditional ecommerce operations, from intelligent customer service, intelligent recommendation to AIGC content generation, comprehensively reducing operating costs and improving conversion efficiency. In 2025, 60% of global top 100 ecommerce brands have applied AI tools to the whole link of operation, and the average operating cost has been reduced by 25%.
In addition, AI-driven personalized recommendation has become the standard configuration of traditional ecommerce platforms. Data shows that AI-driven personalized recommendation can increase the average order value of users by 18% and the repurchase rate by 22%. Brands can use AI tools to analyze user behavior data, accurately push personalized product recommendations, and improve user conversion rate and lifetime value.
Future Trends of Traditional Ecommerce in 2025 and Beyond
The traditional ecommerce industry will focus more on quality growth rather than scale expansion in the next 3-5 years. Brands need to focus on three trends: first, full-link penetration of AI tools to reduce operating costs and improve efficiency; second, deeper cultivation of overseas markets, especially Southeast Asia, Latin America, and other emerging markets; third, integration of live-streaming ecommerce and traditional ecommerce to form a diversified sales channel matrix.
It is worth noting that the integration of traditional ecommerce and instant retail is also accelerating globally. Amazon, Walmart, and other platforms have launched instant delivery services for standard products in 2025, providing users with more flexible delivery options, which will also become an important growth point for traditional ecommerce in the future.
Data Credibility Statement
Data Source: Global Ecommerce Industry Report 2025, TikTok Shop 2025 Southeast Asia Ecommerce Report
Statistical Period: January 2024 - June 2025
Sample Size: Covering major traditional ecommerce platforms and 50 FMCG brands globally
Analysis Method: Platform financial report review, user research, cross-validation of industry data
Frequently Asked Questions
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Sources
Global Ecommerce Industry Report 2025: https://www.ebrun.com/label/144
TikTok Shop 2025 Southeast Asia Ecommerce Report: https://www.tiktok.com/business/en/blog
